
As an independent and objective consultant, Dr. Berkowitz has helped numerous large healthcare organizations, healthcare IT vendors and other relevant parties navigate the e-Healthcare landscape, from successfully creating and implementing clinical information systems to developing innovative strategies to overcome the barriers associated with physician adoption of these systems. A sampling of particular interests and strengths are as follows:
EHR System Success. Strategy and tactics to help organizations succeed with their electronic health record (EHR) projects. May include System Selection; Software and Workflow Customization; Implementation and Roll-outs; and Maintenance and Optimization phases. Special skills and knowledge with Cerner's PowerChart Office system.
- Vendor Selection Process. Marketplace overviews. What to ask on RFPs and site visits. Advice on contract negotiations and how to optimize vendor relationships.
- Education and Expectation Management. Lectures and interactive discussions to help both physicians and executives feel more comfortable with the process of investing in and using clinical information systems.
- Physician Adoption and Change Management Strategy. Methods to get physicians to initially accept and consistently use an EHR system. Long-term; Methods to help ensure physicians use the system appropriately and efficiently.
- Physician Champion Support. Help identify and educate physician champions, with a focus on running a successful EHR project.
- Clinical Needs and Workflow Analysis. Includes surveys, interactive information sessions, and real-time observation. Results can be used to support the design, build and implementation of EHR systems.
- Build Process. Help prioritize and customize a system to truly meet the needs of your physician users. Focus is on one-day brainstorming sessions with a small group that includes both users and IT staff.
- ROI Optimization. Ways to utilize an EHR system to cut costs and increase revenue, including strategies for Pay-for-Performance initiatives.
Clinical Process Improvement. Use of information theories and technologies to improve both quality and efficiency. May be utilized with or without an EHR system.
Clinical Information System (CIS) Development. Provide strategic and tactical direction in building and improving clinical information systems such as electronic health records, physician intranets and patient web portals. Focus is on creating systems that truly maximize the efficiency of physicians while improving quality for patients.
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